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Customer Service

Schweizer’s Texas-based customer service team provides a range of technical support for buyers and current owners and operators.

Dedicated Customer Service

Worldwide Support for Every Customer. Our Customer Service team can assist with multiple needs, including

  • General inquiries
  • New and OEM Certified aircraft information and quotes
  • Aircraft customization options
  • Parts purchases
  • Shipping logistics
  • Pilot and maintenance training courses
  • Post-accident or incident support
  • Warranty information
  • Customer Feedback
  • Schweizer-Authorized Pilot Training
  • Factory maintenance training courses
  • List of schools providing training in the Schweizer

Why Owners Trust Our Support

Our customer service team is dedicated to supporting Schweizer helicopter owners and operators with responsive, knowledgeable assistance. From answering questions about your aircraft to connecting you with parts and service resources, we're here to ensure your ownership experience exceeds expectations. Learn more about our trusted helicopter company.

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Direct Factory Access

Speak with experts who know your aircraft

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Responsive Service

Quick answers to your questions

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Global Network

Connected to service centers worldwide

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Complete Solutions

Parts, service, and support coordination

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Owner-Focused

Your satisfaction is our priority

Frequently Asked Questions

Get answers to common questions about Schweizer customer service and support for owners and operators.

Call +1 (817) 405-2100 or email info@schweizerrsg.com to reach our customer service team.

Our customer service team is available Monday-Thursday, 6:00 AM - 4:00 PM CST.

We assist with aircraft inquiries, parts orders, service center locations, training programs, warranty questions, and general support.

Contact our customer service team or reach out to your nearest authorized service center for parts assistance.

We maintain a global network of authorized service centers; our team can connect you with the nearest location.

Yes, all new and OEM certified helicopters include comprehensive warranties, and our team handles all warranty inquiries.

Yes, we can provide information about training schedules and help you register for courses at our Fort Worth facility.

Our customer service team can direct you to available publications and help with orders through our online shop.

Yes, we support owners and operators worldwide through our global authorized service center network.

We strive to respond to all customer inquiries promptly during business hours, typically within one business day.

What Our Customers Say

Schweizer owners worldwide appreciate our responsive, knowledgeable customer service team.

Contact Us

Need Assistance?

Contact our aviation company today. Our Customer Service team can be reached by phone or email.

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Address

3901 N. Main St, Hangar 2S

Fort Worth, TX 76106
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Customer Service Hours Monday - Friday 8:00 AM - 5:00 PM Central Time

Factory tours available by appointment.

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